Cross-references in printed reports can become frustrating if they require you to jump between several points around the publication to see the full picture.
Online reporting should provide an ideal alternative: it allows links to other content on other pages and the ability to click on any aspect and get more detail without leaving the current page. Yet few online documents take full advantage of this fact. Typically, they rely solely on hyperlinks that take the user to another page without any clear indication of where the relevant information is positioned on the page. In effect, they mimic the deficiencies of a printed book, with the added disadvantage that you can’t use your fingers and thumb as impromptu bookmarks.
What investors want:
What we’ve done to make it work: